Intellectual property
- All the constituent elements of the skeleton of the site (photos, images, logos, animations flash ®, modelled elements), as well as the technological elements (software creations, back-service(back-office) of administration, proposed services) are protected by the Copyright and are the exclusive property of their respective authors.
- The contents of the site (texts, articles) are the exclusive property of their authors and cannot be reproduced nor exploited(run) without the agreement of these. Parapharma-veterinaire authorizes only the reproduction of extracts of his(her) articles via the present flows RSS on his(her) sites. According to provisions of the article L. 122-4 of the Code of the intellectual property, any reproduction of a partial contents or a total of the site is forbidden, whatever is its shape (reproduction, interweaving, distribution(broadcasting), techniques of " inline linking " and of the "framing"). The direct links established towards downloadable files (about is their size(format)) presents on our site are also forbidden.
If you wish to establish a link with our site, and before any implementation of this one, please contact Parapharma-veterinaire before any implementation of the link clocking(pointing,sticking) towards our site or its contents.
- The present texts resulting from external sources(springs) were reproduced with the implicit or explicit agreement of their respective authors. As such, mention(distinction) is made on the site of sources(springs) and respective authors.

 

Status of the links and the contents
External links
The present links on the site (direct links, permaliens, partner links) redirect the user towards sites of which the contents and placed under the responsibility of the publishers(editors) the aforementioned sites. On no account, the SARL DFC Concept can be considered responsible for the contents of these sites. As we stick particularly of importance to the licéité of the contents of the sites towards which our links clock(point,stick), we ask you to indicate us any contents which can seem to you illicit on the sites towards which the links were set up.
Contents
The contents of sites published by SARL DFC Concept were elaborated with the biggest care. As such, no illicit contents or slanderous are spread(broadcasted) on these. Besides, they present no character which can be considered as " misleading advertising(publicity) " in the sense(direction) of articles 121-1 and following ones of the Code of the Consumption.
 

Advertisements on sites
Advertisements can be presented on our sites. These can result from external sources(springs) (platform tierces of management of membership, announcements Googles ®) or be managed by our own advertising agency. SELARL Debailleul would not know how to be considered as person in charge of the "misleading or aggressive" character of advertisements resulting from external sources(springs).
Concerning advertisements governed by SARL DFC Concept, this one will reserve the right not to spread(broadcast) an advertising(publicity) presenting a manifestly misleading character to the sense(direction) of articles 121-1 and following ones of the Code of the Consumption.

 

Computing and Liberties
According to the recommendation 2005-284 of the CNIL, the present Web site was not the object of a statement(declaration) as such. However, all the present treatments of data or to come concerning the aforementioned site were or will be declared to the CNIL.
The above treatments are in accordance with the NS48 of 07/06/2005 published(edited) by the IT National Committee(Commission) and the Liberties (CNIL). You can find the complete characteristics by consulting our column(section) " protection of the data ".
According to articles 38 and 40 of the law 2004-801 of 06/08/2004, you have a right of access, rectification, abolition(deletion) of the data concerning you.
This right(law) can practice(be applied) on-line by sending an e-mail to the address contact@parapharma-veterinaire.com or by mail to the following address:
 

Parapharma-veterinaire
Bareste

31310, Montesquieu Volvestre, France

 

Modalities of exercise of the access right
Before sending you particulars, we shall ask you to provide us an evidence of your identity. If you are not capable of proving your identity, we reserve the right to refuse to send you the particulars concerning you.
According to the decree 2007-451 of 25/03/2007, your demand(request) will be satisfied within 2 months maximum, subject to the not excessive character of this one. A c lump sum to exceder that corresponding in the reproduction of documents will be charged to you further to your demand(request).
Concerning the rights of rectification and abolition(deletion): prerequisites are identical to those concerning the access right.

Politics(Policy) of confidentiality and Protection of the data
A column(section) specially dedicated to our politics(policy) of protection of the data and the private life was drafted for that purpose. Please consult this one on our sites by clicking the column(section) " protection of the data ".

 

Hosting
All our sites are accommodated on the waiters(servers) of the company(society):
- Creations Web

 

Customer services
Customer services of Parapharma-veterinaire.com is reachable only by electronic way (e-mail), at the address contact@parapharma-veterinaire.com or by telephone in 05.61.90.79.05 in the following schedules: on Monday in Friday, 9 hour has 12 am and 14 hours and 18 00.
Considering the large number of received(successful) calls(appeals), the demands(requests) are classified and treated in order of priority. So, a not urgent call(appeal) is treated(handled) for a maximum deadline(extension) of working 48 hours.

 

 

Protection of the data of the site www.parapharma-veterinaire.com

 

Introduction
This politics(policy) fixes the way we treat(handle) the information which we collect on your subject when you visit our site.
We attach the biggest importance for the respect for private life and individual data of our users.
We also attach a high importance for the protection of your private life and your individual data in the way we create, organize and implement(operate) our on-line and outstanding activities. To maintain a maximal protection as for the personal data which we treat(handle), our sites and the entities administering them will conform to the principles indicated(appointed) in:
· The recommendation of the Council(Advise) of the OECD concerning guidelines governing the cross-border protection of the private life and the flows of data of personal character (C (80) 58 / FINAL).
· The European directive 95 / 46 / CE on the protection of the personal data
· The French Law 78-17 modified by the Law 2004-801 of 06/08/2004 (said Data protection acts) and his(her,its) decrees of application
 

Administration of sites
The site which you visit at present www.parapharma-veterinaire.com is administered since our seat(siege) situated in France.

 

Status of the links
The specific practices described in this statement(declaration) of politics(policy) of the private life concern only the above-mentioned web site. External links of the other organs / entities bound(connected) ( e ) to parapharma-veterinaire can be present on our sites, in editorial purposes, of partnership, advertising(publicity), payment .. We draw your attention on the fact that we are not responsible for the politics(policy) of the private life and for the contents of the outer(foreign) sites.
As such, we recommend you to examine the statements(declarations) of politics(policy) of the private life of the other organs / entities when you visit their Internet site (s). We try nevertheless to make the maximum to study before any collaboration the contents of the sites of our partners and announcers.

 

Specifications on the custom(usage) and the collection of data (returnable information automatically)
It is possible to you to consult our web site without revealing of personal information. However, certain services as you use require(demand) the collection and the preservation of certain number of recognized elements automatically. The collection of these data is made by means of cookies, intended to improve our services, and which could be also of use to the establishment of statistics. A cookie is an element of data sent on your sailor(browser) since a web site and which is registered(recorded) on your hard disk.
Cookies are present in spaces deprived of our sites (if the user joins it); they serve to register(record) the password of the visitor so that he(it) does not have in him(it) re - to seize in every new visit. These cookies can understand(include) the following information:

- Send IP
- Certain categories asked during a registration(inscription): pen name, Name, First name, Email address, Date of birth ...............
- If the user marked the compartment " to hold(retain) and the identifier and the password ", these two elements are coded and added to the "cookie".
- If a user registered in one of our private spaces returns on the site without becoming identified, elements registered in the "cookie" allow to recognize him(it) (except if he erased manually cookies, to which case the waiter(server) is going to generate automatically a new cookie).
We inform you that you can oppose to the recording of "cookies" by configuring your sailor(browser). To know the approach(initiative) to be followed according to the sailor(browser) whom you use, please consult the column(section) of help(assistant) of this one.
 

Collection and custom(usage) of the data supplied voluntarily
It is not indispensable to join on our site. You can consult this one even if you do not wish to join or to supply with personal information, but in that case, you cannot buy on-line, receive news bulletins by e-mail, or contact us by electronic way. We respect your will, and shall never collect personal data concerning you without an explicit agreement of your part.
If we collect data which you communicate us on the occasion of the creation of your private spaces, within the framework of commands(orders), of polls(soundings), of competition(help) or of the other forms, as well as in the e-mails which you send us, we can extract anonymous elements of information and combine(organize) them with the others.
This information, which can be used and analyzed only under aggregated shape, serves us to understand(include) better certain trends(tendencies) and certain profiles of use. They are never handled individually. If you do not wish that the information bound(connected) to your transaction(deal) is used in this way, you can either deactivate your cookies, or interrupt the registration(inscription) at the level of the request.
All the treatments of recovering data concerning our customers and our prospects using our Web site are in accordance with the Standard Simplifiée N°48 of 07/06/2005 published(edited) by the CNIL. To know the details of these treatments (addressees, ends(purposes), shelf life, given treated(handled)), please click here.
These treatments of data were implemented(operated) by our person in charge of the treatments whose address and phone number you will find in the column(section) "legal notices".

 

Protection of the data of the minors(miners)
The custom(usage) of our site is reserved for the major persons. Any collection of data which can be made with minors(miners) has to be the object of an information of the parental authority, which has the capacity to oppose to any treatment concerning the aforementioned data.
However, quite major holder of the parental authority can, under his(her) responsibility, propose the use of our site and the services associated to his(her) minor.

 

Free choice of the visitor
We collect name specific data if they are voluntarily supplied when to use you our services. You can choose to create a space deprived on our sites, to receive promotional mails or marketing information of ourselves or our partners by choosing the options wished at the time of your registration.
All our registrations(inscriptions) respect the principle of active Opt-In or Double Opt-In and always require a voluntary action(share) of your part. If you choose to join, to command(order), the information which you supply will be accessible(approachable) to the staff of our entities, as well as to the authorized thirds(third parties) which will use him(it) within the framework of the management of events.
If you do not wish to receive any more from promotional information or from marketing information of our part or from our partners, you just have to let it to us know by e-mail as mentioned in the column(section) "legal notices" or by using the link of désinscription supplied at the foot of every newsletter.

We also supply you several means to join(contact) us to exercise your rights or show your will to pass on us personal data (for example, not exhaustive list):
- By marking a compartment towards your site where the data are collected ( active Opt-in)
- By confirming a voluntary action(share) by e-mail ( double Opt-In)
- By proceeding to a command(order) according to the capacities(measures) of the LCEN
- By sending an electronic message
- By sending a post
- By dialling a phone number

 

Confidentiality and safety(security)
Our concern is to protect the quality and the integrity of your personal information. The technologies as well as the safety policies applied by ourselves and our technical persons allow to protect the particulars of our users against any not authorized access, any unfit use, any change, any hostile or accidental destruction and any involuntary loss of data.
We improve ceaselessly our procedures of safety(security) according to the evolution of the technologies to maintain a level of maximum protection. On our site, the transmission of your following particulars is reassured(secured) according to various protocols guaranteeing the highest degree of protection in adequacy with the existing technology and the category of passed on personal data:
Category 1: primary particulars (name, email, address and phone number(coordinates).)
Category 2: other particulars of profile (description, leisure activities, tastes.)
Category 3: identifiers (number of credit card, identifiers of private space.)
All our employees, subcontractors and authorized thirds(third parties) which have access to the data or are associated to their treatment are anxious to respect the confidentiality of the particulars of our visitors, customers and prospects.
We guarantee that your particulars will not be communicated to institutions or to governmental authorities, except in the statutory cases or the regulations.

 

Auto-évaluation
To maintain the highest degree of protection as for the personal data which we possess on our visitors, customers and prospects, we submit ourselves regularly to a self-assessment. This self-assessment is realized by the person in charge of treatments and concern both the measures technical and organizational.
She(It) also concerns the regular relations which we maintain with our subcontractors, partners and thirds(third parties) were authorized as for their politics(policy) of protection of the data.
 

Right of access, rectification, (deletion)
According to articles 38 and following ones of the modified Law 78-17, you benefit from a right of access, from rectification, from abolition(deletion), from data concerning you.
Concerning the access right:
Before sending you particulars, we shall ask you to provide us an evidence of your identity.
If you are not capable of proving your identity, we reserve the right to refuse to send you the particulars concerning you.
We try hard to answer these requests for the reasonable deadlines(extensions).
Concerning the rights of rectification and abolition(deletion):
Prerequisites are identical to those concerning the access right.

 

Announcement of the changes
The creation of new services on our sites can make necessary modifications for this statement(declaration) of politics(policy) of protection of the data. In that case, we shall notify these modifications in this column(section). We shall also declare to the CNIL these modifications if these require him(it).

 

Contact
For any question concerning our politics(policy) of protection of the data, thank you for contacting us by one of the means provided you with in our column(section) "legal notices".

 

 

General conditions of Sale of the site www.parapharma-veterinaire.com

 

Introduction
You are at present connected on one of the sites administered by SARL DFC Concept.

The present document aims at informing you about parapharma-veterinaire and its general conditions of on-line sale ( Contractual Conditions).
You have to read attentively the capacities(measures) which are going to follow, because they constitute an electronic contract establishing the general conditions of sale of the electronic shop of parapharma-veterinaire.
The "Double-click" which you will execute having filled(performed) your form of command(order) establishes(constitutes) the validation of this one and will be worth irrevocable acceptance of the present Contractual Conditions when your command(order) will have been validated.
Consequently(Accordingly), you cannot command(order) of products and\or services that if you accept all the conditions planned below.
The Internet user (natural person having the capacity to contract) and the SARL DFC Concept are below called(mentioned) " the parts(parties) ", and individually " the part(party) ".

 

Definitions
In this contract, each of the expressions mentioned below will get in the sense(direction) of its definition, namely:
- " The company(society) ": SARL DFC Concept

- " Remote contract ": any contract concerning the command(order) of products and\or services concluded enters the company(society) (*) and a customer (*) within the framework of a system of sale or remote provisions of a service organized by the company(society) (*) which, for this contract, uses exclusively the Internet network until the conclusion of the contract, including the conclusion of the contract itself.
- "Customer": every natural person who, in the present contract, acts in particular title or as representative of a legal entity and who possesses the right(law) to contract.
- "Order form": document which indicates the characteristics of products commanded(ordered) by the customer (*) and who must be signed by him by " double click " (*) to engage(start) him(it).
- "Command"("order"): act by which the customer makes a commitment to buy products and\or services and company(society) (*) to deliver them to him and\or he to supply them.
- "Product": sold well or service supplied by the company(society).
- " Double click ": repetition of the validation of the Order form by the customer. An order form filled(performed) and validated first time is never taken into account without the confirmation of the customer. This confirmation can be made by means of a checkbox carrying(wearing) acceptance of the Contractual Conditions, or of a message of confirmation of the command(order).

 

Object
The present contract is an electronic remote sale contract which has for object to define the rights and the obligations(bonds) of the parts(parties) within the framework of the sale of products proposed by our company(society). This way, he(it) is in accordance with the current French regulations, namely:
- Said law 2004-575 Law for the confidence(trust) in the digital economy.
- Law 2008-3 of January 3rd, 2008 for the development of the competition in the service of the consumers.
- Recommendation n°07-02 of the relative, excessive(unfair) Committee(Commission) of clauses in contracts of movable sale end by internet
He(It) is also in compliance with the recommendations of the OECD in the field of the e-commerce.
 

Child protection
Our company sticks particularly of importance to the child protection within the framework of its on-line commercial activity. Although the minors can act only in the cases where the law or the custom(usage) authorizes them to act only (art. 389-3 c. civ.), and this in particular for cheap purchases, it seems to us essential to try by every possible means to verify that the customer has the power to contract.
For that purpose, it is possible that we ask every customer placing order on our site to prove its capacity to be contracted, this in the respect for the obligations(bonds) bound(connected) to the modified Law 78-17.
In case a purchase would be made by a person having no legal capacity to contract, we advise(recommend) to the legal representatives of this one to make annul (to cancel) the sale by virtue of the article 1305 of the Civil code.

 

Products
Products proposed by our company are presented on sites in French language and translated into english. Every national of the European Community and the countries respecting the directive 95 / 46 / CE cannot exploit his misunderstanding the french language as clause of cancellation of the contract.
Products proposed in direct selling(sale) by our company(society) are the ones which appear on the www.parapharma-veterinaire.com site, in the day of the consultation of the aforementioned site by the Internet user, and while stocks last.

The illustrations presented on the site are the reflection of products on sale on this one, excepted(except) in the restrictif cases inherent to the technical characteristics of the Internet (resolution and colors of the screen of the Internet user.).
Because of the specificity of the internet network, the company(society) does not guarantee on its site the availability of all the real-time products. In the case of temporary or definitive unavailability of one of the products, the company(society) will inform the Internet users about it by means of its site or the sending of an e-mail at a valid e-mail address supplied by the customer. The company(society) will propose you then the replacement of the product commanded(ordered) by an equivalent product (quality and price(prize,prices,prizes)), or credit note, or to exercise your right(law) of resolution (cancellation of your command(order)).

 

Price

The prices(prizes) of products can be modified at any time by the company(society), it with the exception of any sale of a product concluded for the price(prize) posted(shown) on www.parapharma-veterinaire.com.
In case of obvious typographical error, leading(driving) to the display(posting) of a "very low price", the sale can be cancelled, as mentioned in the article "Exécution de la commande".
The mentioned prices are in Euro (€), presented TTC and understands expenses bound(connected) to the treatment of the commands.
The price lists(rates) of delivery are chargeable to the customer, except opposite clauses stipulated during the process of command(order). The various options of delivery (accompanied with their price lists(rates)), are presented during the process of command(order) and specified during the summary of this one.
The payment of the totality of the price(prize) has to be made at the latest in the delivery of products, unless otherwise stipulated specified during the process of command(order) and mentioned on the invoice.
In the hypothesis of a delivery of products outside the French territory, the customs taxes and the formalities are in the exclusive load(responsibility) of the Customer, unless otherwise specified. The Customer makes then a commitment to verify the possibilities of import of products commanded(ordered) towards the territory of the country of delivery.

 

Order and Payment
Any order form signed by the Customer by " double click " establishes(constitutes) an irrevocable acceptance which can be questioned only in the cases restrictively planned in the present contract to articles "and" Execution of the command(order) ". Any agreement of an estimate sent by e-mail to the customer, and sent back(dismissed) to our company(society) with an explicit agreement also establishes(constitutes) an irrevocable acceptance.
The process of command(order) is corresponding to the stipulations of the article 1369-5 of the Civil code.
- Every Internet user wishing to validate his command(order) will have to become identified by filling(performing) the adequate form supplied on www.parapharma-veterinaire.com. This identification is made in the strict respect for the Law 78-17 modified as indicated in our column(section) " Protection of the data ".
- Having verified the contents of his command(order), as well as the total cost of this one (commanded(ordered) products, freight costs, possible eco-participation, optional subjects), and correct version of possible errors, the Internet user will confirm it definitively. This confirmation will have value of conclusion of the contract.
- The contractual information will be the object of an e-mail of confirmation sent to the customer at the latest at the end of the cooling-off period and subject to the supply, by the customer of an address valid e-mail, being the object of no limitation of use (address e-mail professional for example). In that case, the company(society) would not know how to be considered responsible for the sending of contractual and\or advertising information towards an e-mail address to restricted access.
To settle(adjust) his command(order), the Customer has in his choice, of all the payment conditions aimed at the process of command(order) and presented on the site of the company(society). He(it) guarantees to the company(society) that he(it) arranges authorizations possibly necessary to use the method of payment chosen by him, during the validation of the command(order).
In the case of a payment by CB, he will have to pass on his number of bank card, following the type(chap) of this last one, the expiry date of this one as well as the number cryptogram (3-digit number appearing on the back of the bank card).
SARL DFC Concept guarantees that the payment is reassured(secured) by encoding S.S.L. (Secure Socket Layer) so as to protect most effectively possible all the data bound(connected) to means of payment. The company(society) guarantees that the means and the services(performances) of cryptology used to reassure(secure) the transactions(deals) were the object of an authorization or a statement(declaration) in application of the legislation in force.
In case of credit card payment, capacities(measures) relative to the use fraudulent of the means of payment planned in the agreements(conventions) concluded between the Customer and the transmitter(issuer) of the card(map) and between the company(society) and its banking institutions apply, according to the article 132-4 of the Monetary and financial Code.
If the only method of payment is a payment by CB, the definitive validation of the command(order) intervenes from complete payment (except specific arrangements) of this one.

Delivery

 

Delivery deadline
The company(society) guarantees that the deliveries will be made according to the conditions guaranteed by the persons receiving benefits(providers) carriers (except case of absolute necessity in the sense(direction) of the case law), and indicated on the www.parapharma-veterinaire.com site, or during the process of command(order).
The most common(current) delivery deadlines are of 5 working days as from the date of confirmation of the command(order).
In the case of a delay in delivery, please inform the company(society) by sending you in customer services or by sending an e-mail to the address contact@parapharma-veterinaire.com. If the delay exceeds of 21 days the delivery date planned during the process of command(order), you can proceed to the resolution of this one, according to the modalities indicated to the article "Droit de résolution".
Colissimo:
As from the coverage(care) by post, you are delivered in 48 am (working days for sendings in metropolitan France, Corsica and Monaco), subject to the limit(borderline) hours of deposit(warehouse).
In case of absence or of impossibility of discount(delivery) of your parcel ( no guard), your factor(mailman) parcel puts down(deposits) a calling card mentioning the date and the address of the post office where you can remove your parcel on production of an ID card.
IMPORTANT:
As from date mentioned on the calling card, you have 15 days to remove your parcel. Crossed(spent) this deadline(extension), this one will automatically be dismissed to his sender.

 

Costs of delivery
The costs of delivery on the site are the ones indicated at the time of the payment of your command. By paying your basket, you accept at the same time the amount of these costs.
 

Incomplete or non-corresponding delivery (because of the carrier)
It is possible that the parcel is damaged wherever the contents of this one are partially or totally stolen.
If you notice such an error, please mention him(it) on the voucher of the carrier and refuse the product by sending back(by dismissing) him(it) to us accompanied with a report 170 says " report of despoliation ". In case you would acquaint with this error after the departure of the carrier, please indicate us this one by e-mail to the address contact@parapharma-veterinaire.com or by telephone for a maximum deadline(extension) of working 72 hours according to the reception of the command(order).
According to the article 133-3 of the Commercial law, please necessarily send your protest motivated by LRAR to the carrier, this within 3 days (not understood(included) the holidays).

 

Incomplete or non-corresponding delivery (because of the company(society)
In spite of the care brought to the preparation of the commands(orders), it is possible that a product is missing in this one, or that an error occurs during the preparation.
If you notice such an error, please indicate us this one as soon as possible and if possible within working 72 hours according to the reception of the command(order). This description can be made by e-mail at the address contact@parapharma-veterinaire.com or by telephone.

 

Lost parcel
In case a parcel would be lost by one of our  carriers, please inform us about it as fast as possible.
The company(society) will make a survey(investigation) with the concerned services.

Nevertheless, the DFC concept company and\or its site www.parapharma-veterinaire cannot be held for responsible of the loosing of a parcel by the carrier.
 

Right of retraction
According to the article L121-16 and 121-20 of the Code of the Consumption, the customer has a extension of seven  true days to exercise his right of retraction. This extension runs as from the reception of the command(order) by the customer.
To facilitate the treatment of his(her,its) return, the customer can contact the company(society) by e-mail to obtain a number of return before forwarding. This condition pulls(entails) by no means the cancellation of the right(law) of retraction.
The expenses of forwarding will stay in the complete load(responsibility) of the customer. Products must be forwarded complete, in a state appropriate(clean) for their recommercialisation. It is also recommended that products are sent back(dismissed) in their original packing, according to modalities presenting guarantees of expedition(shipping) similar to those defined during the initial expedition(shipping) of products.
It is called back(reminded) to you that this right(law) of retraction cannot be exercised for the personalized products.

 

Right of resolution
According to the article L. 121-20-3 of the code of the consumption, us shall indicate you during your command(order) the maximal date of delivery of this one. In the case of an overtaking of 7 working days of this delivery date (except case of absolute necessity in the sense(direction) of the Law), you will have the faculty(power) to pronounce the resolution of your command(order) by Registered letter with recorded delivery within 60 days according to the initial date of delivery. In that case, we shall pay off you the totality of the paid(poured) sums (except possible cool(expenses) of return), and this for a maximal deadline(extension) of 30 days following the reception of your LRAR.

 

Execution of the command
The company reserves the right to refuse the command for a " justifiable motive " (in the sense(direction) defined by the case law), in particular (without that this list is restrictif) in case of unavailability of the product, the impossibility to execute the service, of excessive(unfair) demand(request) of the customer, the assumption of impossibility for the customer to contract or still of obvious intention for the customer to damage the company(society).
The company(society) also reserves the right to refuse the command(order) in the case of an obvious typographical error leading(driving) to the display(posting) of a "very low price", and this at the time of the command(order) crossed(spent) by the customer. In the case of a difference of interpretation(performance) between " low price(prize,prices,prizes) " and "very low price", concerning the price(prize) posted(shown) on the Web site at the time of the command(order) of the customer, this one can seek the intervention of a third(third party), as expected in the article "Loi applicable".
The command(order) will be executed at the latest for the deadline(extension) not exceeding(irritating) of 7 days the date planned by delivery of the product or by the service mentioned during the command(order) subject to the acceptance of this one by the company(society).
For deadlines concerning the various types of services (personalization), please contact us.
An invoice will automatically be sent to the customer during its command(order). This one will be sent to the e-mail address indicated by the customer during his command(order), unless otherwise specified during its part.

 

Guarantee

 

Contractual guarantee
The customer benefits from a contractual guarantee on products supplied by the company(society). This guarantee is posted(shown) on www.parapharma-veterinaire.com and its duration varies according to the category of the commanded(ordered) products.
Services of additional guarantees can be proposed to you according to the ordered products. Their field of application and their pricing will be specified to you during the process of order.

 

Legal guarantee
According to articles L 211-4 and following ones of the Code of the consumption, as well as to articles 1641 and 1648 of the Civil code, the Internet user also benefits from a guarantee allowing him(her) to send back(to dismiss) the defective delivered products
· Article L211-4 codes some consumption

The salesman is anxious to deliver the good(property) in compliance with the contract and answers defects of conformity existing during the delivery(relief).
He also answers defects of conformity resulting from the packaging, the assembling instructions or the installation when this one was put at his expense by the contract or was realized under its responsibility.
· Article L211-5 codes some consumption
To be in compliance with the contract, the good(property) owes:
1 to Be appropriate(clean) for the custom(usage) usually expected from the similar good(property) and, if necessary:
- Correspond to the description given by the salesman and possess the qualities which this one presented to the buyer in the form of sample or of model;
- Present the qualities for which a buyer can legally wait in consideration of the public statements(declarations) made by the salesman, by the producer or by his representative, in particular in the advertising(publicity) or the labeling;
2 Either to present the characteristics defined unanimously by the parts(parties) or to be appropriate(clean) for any special custom(usage) looked for by the buyer, carried(worn) in the knowledge of the salesman and that this last one accepted.
· Article L211-12 codes some consumption
The action(share) resulting from the defect of conformity lapses by two years as from the delivery of the good.
· Article 1641 civil code
The salesman is held by the guarantee at the rate of the defects hidden from the sold thing(matter) which make her(it) unfit for the custom(usage) for which we intend her(it), or which so decrease this custom(usage), that the buyer would not have acquired her(it), or would not have given only a lesser price(prize), if he had known them.
· Article 1648 al 1st civil code
The action(share) resulting from crippling vices(defects) must be instituted by the buyer within two years as from the discovery of the vice(defect).
 

Responsibility
Our company(society) is responsible for the good execution of the obligations(bonds) resulting from the contract concluded at a distance(remotely), that these obligations(bonds) are to execute by herself or by subcontractors, without prejudice of his(her,its) right(law) of appeal against these.
Our company(society) would not know how to be considered as person in charge of the non-fulfillment of the concluded contract, further to the emergence of an event of force majeure (in the statutory sense(direction)) in particular in case of all-out or partial strike of postal services, carriers, and disasters caused by floods or set on fire. This limitation of responsibility also applies to the non-fulfillment of the aforementioned contract, the fact, unpredictable and insuperable, the third(third party) foreign to the supply of the planned services(performances). As regards products bought to satisfy the professional needs, our company(society) will incur no responsibility for any consequential damage because of the present, the operating loss, the loss of profit, the damage or the cool(expenses), which could arise.
The choice and the purchase of a product or a service are placed under the unique(only) responsibility of the customer. The total or partial impossibility to use products in particular because of incompatibility of the material(equipment) can give rise to no compensation, refund(repayment) or questioning(implication) of the responsibility of our company(society), safe in the case of a turned out latent defect, a nonconformity, an imperfection or an exercise of the right(law) of retraction.

 

Eco-Participation
It is possible that our site presents electric products and / or electronics. According to the Decree of July 20th, 2005 concerning the composition of the electric and electronic equipments and concerning the elimination of the waste stemming from these equipments, the company(society) provides you with a system of specific collection based on the principle of " 1 for 1 ".
Modalities:
1 You can put down(deposit) your electronic and\or electric products with a body practising the selective collection: waste reception center, Emmaüs association, association Envie …
2 The resumed(taken back) demand(request) has to be made during your command(order). The exchange will take place during the delivery of your new device.

Name specific information
The information which are asked to the Customer is necessary for the treatment of its command(order) and can be communicated to the contractual partners of the company(society) (accountants, jurists.). They can be also passed on in any proper authorities for the regulation(payment) of disputes enter the company(society) and one of his(her) customers.
The customer can consult in our column(section) " protection of the data ", the characteristics of the treatments of personal data used via the www.parapharma-veterinaire.com site.
The customer can also exercise his(her,its) rights of access, rectification, opposition according to the modalities mentioned in the columns(sections) " Protection of the Data " and "legal notices" of the company(society).

 

"Double-click" and proof
The " double click " associated with the procedure of authentification and non-rejection of the customer during its command(order) and in the acceptance of the present Contractual Conditions is worth validation of the command(order) and the conclusion of the contract, according to the provisions of the article 1369-5 of the Civil code.
Registers computerized, kept(preserved) on the waiters(servers) of the company(society) as well as on the waiters(servers) of his(her,its) banking institutions, will be considered as assumptions (refutable) réfragables of the communications, commands(orders) and payments intervened between the parts.
On no account, the company(society) will proceed to the recording of phone conversations enter a member(limb) of the company(society) and one of his(her) customers or prospects. In the case of a subcontracting of them customer services, the company(society) makes a commitment to forbid their partner in charge of the implementation of this service, such recording, including within the framework of a " improvement of the service ".

 

Preservation and filing of documents
The filing of the data of the transactions(deals) is made on a reliable and long-lasting(sustainable) support, according to the article 1348 of the French Civil code.
42-013 carrying(wearing) on the conception and the exploitation(operation) of computer systems are thus made in conformity with the standard Z AFNOR to assure(insure) the preservation and the integrity of the recordings stored in these systems.

 

Completeness of the contract
The present general conditions express the completeness of the obligations(bonds) of the parts(parties).
No general or specific condition communicated by the Customer can become integrated into the present general conditions, excepted(except) in case of preliminary agreement between the parts(parties) previous to the conclusion of the contract.
The fact for the company(society) not to take advantage of a breach(negligence) by the Customer, in the one some of the obligations(bonds) aimed in the present, would not know how to be interpreted for the future as a renunciation of the obligation(bond) in cause.
The company(society) saves itself the possibility of adapting or of modifying at any time the present Contractual Conditions. In case of modification, will be applied to every command(order) the current Contractual Conditions in the day of the command(order). The company(society) will also preserve on his(her,its) waiters(servers) all the versions timestamped by the Contractual Conditions.
 

Property reserve
Products delivered to the customer live property of the company(society) as long as the contract was not altogether executed. On the other hand, the transfer of risks comes into effect from the effective delivery of products and\or services commanded(ordered) on the electronic shop.
Documents supplied to the customer are governed by the Code of the Intellectual property. They thus remain the property of the company. It is thus forbidden to reproduce, to give up, or to exploit(run) documents supplied without the consent of the company. 

 

 Applicable law
The present contract is subjected to the French law, according to the European directives.
It's like that both for the thorough rules and for the rules of shape. In case of dispute, companies(societies) will privilege the amicable settlement.
This search(research) for amicable solution interrupts by no means the deadlines(extensions) to act in guarantee.
Should the opposite occur, and according to provisions of the articles 46 - 48 of the NCPC, the French courts will be only competent.